Frequently Asked Questions
Everything you need to know about your clean beauty journey.
Are DIME Beauty products clean and non-toxic?
Yes, all our products are EWG-verified, vegan, and cruelty-free. We strictly exclude parabens, sulfates, phthalates, and synthetic fragrances from our formulas.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days to arrive.
What is your return policy?
We offer a 60-day happiness guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange within 60 days of the delivery date.
Can I use DIME products if I have sensitive skin?
Our products are formulated with gentle, skin-loving ingredients. However, we always recommend performing a patch test on a small area before incorporating a new product into your full routine.
Are your fragrance products safe?
Absolutely. Our perfumes are made with organic sugar cane alcohol and clean ingredients that meet the highest safety standards, ensuring they are hypoallergenic and safe for sensitive skin.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international territories. Shipping rates and delivery times for international orders are calculated at checkout.