Returns & Exchanges
At DIME Beauty, we want you to love your skincare journey; if you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Pack Your Items
Carefully place the products in their original packaging or a secure box to ensure they arrive safely back to our warehouse.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it to the outside of your package.
- 4.Receive Your Refund
Once our team receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.